FAQS

Products

What are the ingredients in your product?

You can find the information on product description page

How can I find the products in the website?

You may find the product by searching keyword or by navigating the category of product. 

Settings & Security

Will my emails or inquiries always be answered?

We will try our best to respond to your inquiries on the day that we receive them within 2 days. However, responses may be delayed on Friday afternoons, Mondays, or when we receive a lot of inquiries.

I cannot access the website due to a temporary error that appears on the screen.

It may be a temporary problem. Try it again after a while. If the problem continues, please contact us.

Purchasing on website

Does La Vie Scents do refunds?
We sincerely apologize as La Vie Scents do not accept any forms of refunds.

For any inquiries, please contact us at: lavie.sgb@gmail.com

 

If there are any questions you have that are not answered here, feel free to chat with us with our live chat!